FAQs

    FAQs

Upgraid’s Policies

How long do my Upgraid products last?

For the strongest level of efficacy, please use by the bottle's expiration date.

Where does Upgraid ship to?

Upgraid ships to anywhere in the world! Shipping prices do differ based upon your location in the world, however, with higher shipping rates for locations outside of the United States.

How do I manage my subscription?

You can manage your subscription by logging into your account in the Sign In option on our homepage. Please note, Upgraid doesn't manage subscription orders via our customer service email.

Upgraid’s Product Attributes

Why doesn’t Upgraid use synthetic chemicals?

Our company believes you shouldn't have to be exposed to synthetic chemicals in order to feel your very best. We are here to change the status quo and build a brand that you can trust. Upgraid brings you plant-based products with clinically studied ingredients by pairing science with nature. Upgraid believes that you shouldn’t have to pump your body full of unnatural chemicals to feel better.

Why does certified-organic mean?

All certified organic products contain 95% or more organic content, the highest standards set by the USDA.

Do Upgraid products contain CBD?

Upgraid products do not contain CBD.

Do Upgraid products contain GMOs?

Upgraid products do not contain GMOs.

Are Upgraid products gluten-free?

All Upgraid products are gluten-free.

What does it mean for a product to be NSF Certified for Sport?

NSF Certified for Sport demonstrates the manufacturer's commitment to providing athletes with a clean, safe product, and promoting fair play in sport.

What kind of research goes into developing Upgraid products?

Our research doesn’t stop once our products are on the market. We have a clinical program for each of our proprietary formulations. We are the only plant-based company using digital clinical trials to generate evidentiary data.

Upgraid Your Knowledge

What is a supplement?

Supplements are products that contain a "dietary ingredient." Dietary ingredients in supplements may include vitamins, minerals, amino acids, and herbs or botanicals. Upgraid supplements are plant-based with no added synthetic chemicals.

Are supplements meant to treat syndromes, conditions, or diseases?

We get this question a lot and it’s imperative that we are fully transparent with our responses. Because Upgraid products are not intended to diagnose, treat, cure, or prevent any particular disease, our supplements are not cure-alls or treatments for any particular disease. If a company tells you their supplements can do just that, they’re simply not telling the truth.

Do I need to consult with a physician before using an Upgraid product?

If you feel you would like to consult your physician before purchasing or using an Upgraid product, we fully encourage you to do that. We want you to be comfortable with using our products and if double-checking with your doctor gives you peace of mind, we won’t be offended!

Does Upgraid test on animals?

No. Upgraid is cruelty-free and does not test on animals!

Perform: Daily Inflammation

When will I start seeing results from taking Perform: Daily Inflammation?

Ongoing health issues require consistency. Perform: Daily Inflammation is designed to be taken daily with full effectiveness achieved within two to four weeks. Unlike fast-acting, numbing synthetic chemicals, this product works with your body and is safe to be taken over long periods of time. Our subscription model reinforces this regimen.

Do I need to consult with a physician before using Perform: Daily Inflammation?

Consult your physician before use if you are pregnant, lactating, have a medical condition, or are taking any medication. We want you to be comfortable with using our product and if double-checking with your doctor gives you peace of mind, we won't be offended!

What kind of turmeric does Upgraid use for Perform: Daily Inflammation

TurmiPure Gold® is an organic and clinically researched turmeric supplying unprecedented bioavailability of curcumin at a low dose. The active ingredients in turmeric curcumin. Curcuminoids are clinically proven to be effective in more than 100 studies to support healthy joint function and a healthy inflammatory response. However, it is hard for the body to absorb these compounds through normal digestion, so you have to take a lot to see the benefit.

Standard turmeric extract is not water-soluble, making it harder to absorb. TurmiPure Gold®'s innovative formulation greatly enhances the bioavailability of curcuminoids, in addition to being instantly water-dispersible. The scientific way to test curcumin absorption in the body is through a pK (pharmcokinetics) clinical study that tests the amount of active curcumin that actually gets into the blood.

300mg of TurmiPure Gold® is found to deliver more curcuminoids in human blood than 1900mg of standard turmeric 95% curcuminoids (with or without the addition of 1% black pepper extract, claimed by some products increase absorption).

What kind of ashwagandha does Upgraid use for Perform: Daily Inflammation?

Ashwagandha is an Ayurvedic herb that has a long history of use and has been reported in studies to have several health-promoting effects on metabolism, stress response, physical performance, and joint health. The novel active constituents are a group of plant compounds called withanolid glycosides. We have chosen Sensoril® root and leaf extract as our ashwagandha, which is organic and standardized for withanolide glycoside content. We have formulated at the clinically-studied dose 250mg per day.

Why do people experience inflammation?

First, let’s establish that we all experience inflammation. Inflammation is part of the body’s normal physiological response to infection and tissue damage, and it is crucial to the healing process. It is also a reaction involving the immune system. An inflammatory process starts when chemicals are released by the damaged tissue. In response, white blood cells make substances that cause cells to divide and grow to rebuild tissue and help repair the injury. Once a wound is healed, the inflammatory process ends.

There are two classes of inflammation: acute or chronic. Acute inflammation is the “good” inflammation that fends off infections and heals injuries. If an inflammatory response flares up and then dies down, there’s nothing to worry about and you can go on with your everyday life.

The other form of inflammation, known as chronic, is the "bad" form of inflammation. When it comes to chronic inflammation, the inflammatory process may begin even if there is no injury, and it does persists far longer than a healthy response. The exact reason why this inflammation continues is not always known.

A person who is experiencing inflammation may be:

    • At an age where the general wear and tear on joints and tendons is manifesting in the form of soreness or aches
    • Overexerting themselves during exercise
    • Dealing with pre-existing health issues
    • Enduring a great deal of stress

Why doesn't Upgraid add black pepper into Perform: Daily Inflammation?

People who take supplements that contain turmeric are understandably curious to know how they can get the most out of their turmeric so that it absorbs in the body quicker and more seamlessly. Some consumers will search for that "special" extra ingredient that help them improve turmeric absorption. One of the most common questions has been whether black pepper extract really helps to improve turmeric absorption. The simple answer is NO, black pepper does not improve turmeric absorption. In fact, black pepper may actually be harmful when it comes to the absorption. Please refer to our article about this exact subject.

Control: Glucose

When will I begin to see results from taking Control: Glucose?

Control: Glucose is designed to affect your body after your first dose to reduce blood sugar spikes.*

Will Control: Glucose help me lose weight?

When paired with a healthy regimen of diet and exercise, Control: Glucose can help keep you on track for your weight loss goals.*

What does it mean that Control: Glucose contains a "chromium blend?"

Chromium is a critical micronutrient recognized for its important role in maintaining healthy glucose metabolism. Formulated with plant-based ingredients, we chose Crominex® because it is more bioavailable than other chromium supplements for the purpose of promoting normal cellular energy production. This proprietary blend is responsible for supporting healthy glucose metabolism, maintaining normal blood glucose levels, and balancing energy and mood?*

Why did you choose to use salacia in this product?

Salacia is an herb that is known for its traditional use as a medicinal food supplement. Salacia also has been shown to have antioxidant properties and this extract is the most comprehensively studied Non-GMO Salacia. We chose MetaVive® for its enhanced bioavailability, in a proprietary blend with citrus bioflavonoids, high in antioxidants. Salacia is responsible for educing blood sugar spikes, decreasing the rate of glucose entering the bloodstream, and supporting glycemic response."