FAQs

    FAQs

Upgraid’s Policies

How long do my Perform tablets last?

For the strongest level of efficacy, please use within 18 to 24 months from purchase.

Where does Upgraid ship to?

Upgraid ships to anywhere in the world! Shipping prices do differ based upon your location in the world, however, with higher shipping rates for locations outside of the United States.

How do I manage my subscription?

You can manage your subscription by logging into your account in the Sign In option on our homepage. Please note, Upgraid doesn't manage subscription orders via our customer service email.

Upgraid’s Product Attributes

Why doesn’t Upgraid use synthetic chemicals?

Our company believes you shouldn't have to be exposed to synthetic chemicals in order to feel your very best. We are here to change the status quo and build a brand that you can trust. Upgraid brings you with plant-based products with clinically studied ingredients by pairing science with nature. Upgraid believes that you shouldn’t have to pump your body full of unnatural chemicals to feel better.

Why does certified-organic mean?

All certified organic products contain 95% or more organic content, the highest standards set by the USDA.

Do Upgraid products contain CBD?

No Upgraid products contain CBD.

Do Upgraid products contain GMOs?

No Upgraid products contain GMOs.

Are Upgraid products gluten-free?

Yes, all Upgraid products are gluten-free.

What does it mean for a product to be NSF Certified for Sport?

NSF Certified for Sport demonstrates the manufacturer's commitment to providing athletes with a clean, safe product, and promoting fair play in sport. For instance, there are many products out there that promote good health, but are considered illegal to use if you play professional sports.

When will I start seeing results from taking Perform?

Ongoing conditions require consistency. Our products are designed to be taken daily with full effectiveness achieved within two to four weeks. Unlike fast-acting, numbing synthetic chemicals, our products work with your body and are safe to be taken over long periods of time. Our subscription model reinforces this regiment.

What kind of research goes into developing Upgraid products?

Our research doesn’t stop once our products are on the market. We have a clinical program for each of our proprietary formulations. We are the only plant-based company using digital clinical trials to generate evidentiary data.

Upgraid Your Knowledge

What is a supplement?

Supplements are products that contain a "dietary ingredient." Dietary ingredients in supplements may include vitamins, minerals, amino acids, and herbs or botanicals. Upgraid products are organic, with zero added chemicals.

Why do people experience inflammation?

First, let’s establish that we all experience inflammation. Inflammation is part of the body’s normal physiological response to infection and tissue damage, and it is crucial to the healing process. It is also a reaction involving the immune system. An inflammatory process starts when chemicals are released by the damaged tissue. In response, white blood cells make substances that cause cells to divide and grow to rebuild tissue and help repair the injury. Once a wound is healed, the inflammatory process ends.

There are two classes of inflammation: acute or chronic. Acute inflammation is the “good” inflammation that fends off infections and heals injuries. If an inflammatory response flares up and then dies down, there’s nothing to worry about and you can go on with your everyday life.

The other form of inflammation, known as chronic, is the "bad" form of inflammation. When it comes to chronic inflammation, the inflammatory process may begin even if there is no injury, and it does persists far longer than a healthy response. The exact reason why this inflammation continues is not always known.

A person who is experiencing inflammation may be:

  • At an age where the general wear and tear on joints and tendons is manifesting in the form of soreness or aches
  • Overexerting themselves during exercise
  • Dealing with pre-existing health issues
  • Enduring a great deal of stress

Are supplements meant to treat syndromes, conditions, or diseases?

We get this question a lot and it’s imperative that we are fully transparent with our responses. Because Upgraid is not intended to diagnose, treat, cure, or prevent any particular disease, our supplement is not a cure-all or treatment for any particular disease.

Remember, the purpose of a supplement is a case of “what’s in a name.” A supplement quite literally is meant to supplement a healthy lifestyle. You can’t simply have inflammation, take a supplement and feel great again. You need to care for your body and supplementing with Upgraid may help to alleviate inflammation or soreness. A supplement is intended to improve your body's ability to fortify cellular protection, repair, and regeneration. Once again, supplements are not intended to reverse the course of any chronic disease. If a company tells you they do, they’re simply not telling the truth.

Do I need to consult with a physician before using Upgraid?

If you feel you would like to consult your physician before purchasing or using Upgraid, we fully encourage you to do that. We want you to be comfortable with using our product and if double-checking with your doctor gives you peace of mind, we won’t be offended!

Does Upgraid test on animals?

No. Upgraid is cruelty-free and does not test on animals!