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We would love to hear from you!

We would love to hear from you!

UPGRAIDTM is committed to transparency and are willing to take your opinions and put them into practice. As a people-first company, we don’t hide comments or ignore your questions or comments. So whether you have suggestions on more sustainable packaging or simply want to let us know how we can improve, contact us and you will hear back directly from our founders.

SUBSCRIPTIONS

If you want to adjust your recurring subscriptions, please log into your subscription account HERE.

For security purposes and privacy, we don't offer the ability to pause/cancel a subscription by emailing us at customer service. Customers must do so by logging into their account.


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QUESTIONS ABOUT UPGRAID?

FOR A FREE HEALTH & WELLNESS SESSION

 

HAVE AN ISSUE WITH THE PRODUCT?

CALL 833-224-2006


    FAQs

UPGRAID's Policies

What is your refund policy?

If you have any questions regarding refunds, please call us at 1-833-224-2006 or email us at hello@upgraid.me.

How long do my UPGRAID tablets last?

For the strongest level of efficacy, please use within 18 to 24 months from purchase.

Where do you ship UPGRAID?

UPGRAID ships to anywhere in the world!

How do I manage my subscription?

You can manage your subscription here: Account Access. Currently UPGRAID doesn't manage subscription orders via our customer service email.

UPGRAID's Ideology

Why should I take UPGRAID as opposed to other anti-inflammatory supplements?

We pride ourselves on our ability to take a pharmaceutical, scientific approach to only the best, proven organic ingredients. UPGRAID uniquely combines turmeric, ashwagandha, tart cherry fruit, and ginger root into one tablet at their clinically studied, efficacious doses. We’re not about pumping a supplement full of as many ingredients as possible—we are committed to creating a supplement with the right ingredients at the right dosage to return your body to a healthy state of treat inflammation. and other common side effects from injury.

Why doesn’t UPGRAID use synthetic chemicals?

Our company believes you shouldn't have to be exposed to synthetic chemicals in order to feel your very best. We are here to change the status quo and build a brand that you can trust. UPGRAID brings you organic products with clinically studied ingredients by pairing science with nature. UPGRAID believes that you shouldn’t have to pump your body full of unnatural chemicals to feel better.

Why doesn't UPGRAID use black pepper?

At UPGRAID, we’ve done extensive research on the use of black pepper in turmeric supplements. While some believe that piperine, or black pepper extract, is believed to improve the absorption of turmeric and is commonly added to products containing turmeric, there is very limited evidence supporting this effect. New research has emerged that disproves this popular belief. A recent robust clinical study comparing the absorption of several turmeric extracts demonstrated that piperine, extracted from black pepper has no positive effect on the rate of absorption of curcuminoids, the beneficial active components of turmeric. Turmeric plus piperine had the same rate as turmeric alone. We’ve also found that many individuals have experienced gastrointestinal issues due to the use of black pepper in supplements. Your health should never come at the cost of discomfort. Why risk digestive issues for an ingredient that isn’t needed?

What does it mean that UPGRAID is certified GRAS by the FDA?

Supplements that are certified GRAS (Generally Recognized As Safe) by the FDA (Food and Drug Administration), means that a substance added to food is considered safe by experts, and therefore is exempted from the usual FFDCA (Federal Food, Drug, and Cosmetic Act) food additive tolerance requirements.

Why is it important that UPGRAID is certified Organic?

Like UPGRAID, all certified organic products contain 95% or more organic content, the highest standards set by the USDA.

Does UPGRAID contain CBD?

UPGRAID does not contain any CBD.

Is UPGRAID GMO-free?

UPGRAID is entirely organic and therefore, non-GMO.

Is UPGRAID gluten free?

UPGRAID is gluten-free.

Why is it important that UPGRAID is NSF Certified for sport?

NSF Certified for Sport demonstrates the manufacturer's commitment to providing athletes with a clean, safe product, and promoting fair play in sport. For instance, there are many supplements out there that promote good health, but are considered illegal to use if you play professional sports. Not UPGRAID, however. Because of our high organic standards, all major sports organizations and leagues allow the world’s best athletes to take UPGRAID because it does not contain banned chemicals. This is why it helps to take a supplement like UPGRAID that doesn’t rely on chemicals!

How many tablets should I take per day?

We recommend taking 2 tablets per day.

UPGRAID Your Knowledge

What is a supplement?

Supplements are products that contain a "dietary ingredient." Dietary ingredients in supplements may include vitamins, minerals, amino acids, and herbs or botanicals. What differentiates us from competitors is UPGRAID is 100% organic, with zero added chemicals. What you see on our Ingredients page is what you get.

Why might a person be experiencing inflammation?

A person who is experiencing inflammation may be:

  • At an age where the general wear and tear on joints and tendons is manifesting in the form of soreness or aches
  • Overexerting themselves during exercise
  • Dealing with pre-existing health issues
  • Enduring a great deal of stress

 

Are supplements meant to treat syndromes or diseases?

We get this question a lot and it’s imperative that we are fully transparent with our responses. Because UPGRAID is not intended to diagnose, treat, cure, or prevent any particular disease, our supplement is not a cure-all or treatment for any particular disease.

Remember, the purpose of a supplement is a case of “what’s in a name.” A supplement quite literally is meant to supplement a healthy lifestyle. You can’t simply have inflammation, take a supplement and feel great again. You need to care for your body and supplementing with UPGRAID may help to alleviate inflammation or soreness. A supplement is intended to improve your body's ability to fortify cellular protection, repair, and regeneration. Once again, supplements are not intended to reverse the course of any chronic disease. If a company tells you they do, they’re simply not telling the truth.  

Do I need to consult with a physician before using UPGRAID?

Our supplement was developed by medical professionals including scientists and doctors, for safety purposes and efficacy. If you feel you would like to consult your physician before purchasing or using UPGRAID, we encourage you to do that. First and foremost, we want you to be comfortable with using our product and if double-checking with your doctor gives you peace of mind, we won’t be offended!

Does UPGRAID test on animals?

No. UPGRAID is cruelty-free and does not test on animals!